Update - Fleetcor has identified the issue with their systems, it is affecting all Fleetcor integration partners. They are currently working on a fix. Estimated completion is Sunday, January 12th.
Jan 10, 2025 - 16:22 CST
Identified - Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end. Transactions that would have settled between the dates of Dec. 27, 2024 and Jan. 6, 2025 have not yet appeared in Fleetio. We expect these transactions to appear shortly, but they have not posted to Fleetio yet. Transactions that had already settled before Dec. 27 or after Jan. 6 and going forward have all posted to Fleetio properly.
Jan 09, 2025 - 13:31 CST
All Fleetio systems are actively monitored and any issues will be reported here. If you are having trouble and don't see any updates below, please email our support team at help@fleetio.com.
Resolved -
Between 9:00 AM and 12:00 PM (CT), a configuration issue with our email security settings caused incoming emails to bounce. Our IT Operations team is actively reviewing logs to identify and address the affected messages. The issue has been resolved, and our email system is now functioning normally.
Jan 7, 08:00 CST