tag:status.fleetio.com,2005:/historyFleetio Status - Incident History2024-03-29T00:23:29-05:00Fleetiotag:status.fleetio.com,2005:Incident/199955562024-02-24T19:15:56-06:002024-02-24T19:15:56-06:00Schedule maintenance<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>19:15</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>16:57</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/196604532024-01-13T19:11:28-06:002024-01-13T19:11:28-06:00Schedule maintenance<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>19:11</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>14:58</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/194714242023-12-23T19:15:18-06:002023-12-23T19:15:18-06:00Scheduled maintenance<p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>19:15</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>23</var>, <var data-var='time'>19:02</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>09:25</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/191818722023-11-25T19:32:01-06:002023-11-25T19:32:01-06:00Scheduled maintenance<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>19:32</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>11:57</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/191622632023-11-18T19:25:01-06:002023-11-18T19:25:01-06:00Scheduled maintenance<p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>19:25</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>08:53</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/191201792023-11-18T07:15:56-06:002023-11-18T07:15:56-06:00Scheduled maintenance<p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>07:15</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>07:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>12:00</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/190478972023-11-11T07:15:29-06:002023-11-11T07:15:29-06:00Scheduled Maintenance<p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>07:15</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>07:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>10:54</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/188257582023-10-17T19:12:01-05:002023-10-17T19:12:01-05:00Elevated Errors<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>19:12</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>07:42</var> CDT</small><br><strong>Monitoring</strong> - We've identified the problem and have a fix in place.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>06:38</var> CDT</small><br><strong>Investigating</strong> - We are investigating an elevated number of errors to our applications.</p>tag:status.fleetio.com,2005:Incident/187459682023-10-14T19:10:25-05:002023-10-14T19:10:25-05:00Scheduled Maintenance<p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>19:10</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>19:10</var> CDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>19:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>10</var>, <var data-var='time'>12:51</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/186130012023-09-26T11:58:49-05:002023-09-26T11:58:49-05:00Degraded Performance<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:58</var> CDT</small><br><strong>Resolved</strong> - We have identified the source of the issues and have implemented a fix. We apologize for any inconvenience.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>11:06</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating degraded performance in the Fleetio application, which is preventing affecting actions like signing in and creating new records.<br /><br />We apologize for the inconvenience and will update this page as soon as more information becomes available.</p>tag:status.fleetio.com,2005:Incident/185565762023-09-23T19:15:21-05:002023-09-23T19:15:21-05:00Scheduled maintenance<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>19:15</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>19:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>09:42</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/184820932023-09-16T20:00:16-05:002023-09-16T20:00:16-05:00Scheduled maintenance<p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>20:00</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>19:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>12</var>, <var data-var='time'>12:34</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/183139742023-08-29T22:07:35-05:002023-08-29T22:07:35-05:00Filestack service degraded<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>22:07</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>19:41</var> CDT</small><br><strong>Update</strong> - We are currently investigating an outage with our 3rd party file hosting provider. This is currently impacting users' ability to upload, view, and download documents and photos as well as the ability to attach photos to inspection items in Fleetio Go.<br /><br /><br />We apologize for the inconvenience and will update this page as soon as more information becomes available.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>19:21</var> CDT</small><br><strong>Investigating</strong> - Filestack services, like viewing documents/photos, exporting files, attaching inspection items in Fleetio Go, retrieving reports, etc. is currently degraded. Our team is investigating and working to resolve the issue as quickly as possible.</p>tag:status.fleetio.com,2005:Incident/179583912023-07-29T19:05:15-05:002023-07-29T19:05:15-05:00Scheduled Maintenance<p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>19:05</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>19:04</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>19:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>14:02</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/177212962023-06-29T11:19:27-05:002023-06-29T11:19:27-05:00Major Outage<p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>11:19</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>11:16</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>10:59</var> CDT</small><br><strong>Investigating</strong> - Fleetio is investigating a major outage affecting web and mobile applications. We'll update with more information as it becomes available.</p>tag:status.fleetio.com,2005:Incident/176238982023-06-24T19:07:11-05:002023-06-24T19:07:11-05:00Scheduled Maintenance<p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>19:07</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>19:01</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>16:26</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/175273972023-06-09T19:42:59-05:002023-06-09T19:42:59-05:00Search unavailable<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>19:42</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>19:27</var> CDT</small><br><strong>Monitoring</strong> - Our search provider has implemented a fix and we are monitoring the results.</p><p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:26</var> CDT</small><br><strong>Identified</strong> - Our backend search provider is experiencing an outage. Search on Fleetio, including Shop Directory, is unavailable. The rest of Fleetio continues to work as expected.</p>tag:status.fleetio.com,2005:Incident/173329352023-05-27T19:09:09-05:002023-05-27T19:09:09-05:00Scheduled Maintenance<p><small>May <var data-var='date'>27</var>, <var data-var='time'>19:09</var> CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>19:00</var> CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>22</var>, <var data-var='time'>14:54</var> CDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time</p>tag:status.fleetio.com,2005:Incident/172815532023-05-17T17:48:05-05:002023-05-19T15:20:21-05:00Elevated errors<p><small>May <var data-var='date'>17</var>, <var data-var='time'>17:48</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>14:00</var> CDT</small><br><strong>Monitoring</strong> - Service has been restored and we are investigating root cause.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>13:21</var> CDT</small><br><strong>Investigating</strong> - We are investigating an elevated number of errors to our applications.</p>tag:status.fleetio.com,2005:Incident/172339142023-05-12T22:39:40-05:002023-05-12T22:39:40-05:00Elevated errors<p><small>May <var data-var='date'>12</var>, <var data-var='time'>22:39</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>20:06</var> CDT</small><br><strong>Monitoring</strong> - The elevated errors have subsided and Fleetio is operating normally. We are continuing to monitor it.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>19:45</var> CDT</small><br><strong>Investigating</strong> - Fleetio is experiencing elevated errors caused by issues within our hosting provider. We have reached out to their support to expedite a resolution. We are continuing to monitor.</p>tag:status.fleetio.com,2005:Incident/164247452023-03-10T14:15:37-06:002023-03-17T10:36:11-05:00Database connectivity issue<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>14:15</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved. We aim to provide a full breakdown explaining this downtime and what we're doing to prevent similar events in the future in the coming days.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>13:46</var> CST</small><br><strong>Monitoring</strong> - We have identified the cause of the problem and have implemented a fix. We are continuing to monitor the recovery.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>13:08</var> CST</small><br><strong>Investigating</strong> - Fleetio is currently experiencing an outage that may be preventing users from accessing the system, We are investigating and will follow up with another update soon</p>tag:status.fleetio.com,2005:Incident/163929412023-03-09T00:43:08-06:002023-03-09T00:43:08-06:00Receiving Purchase Orders<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>00:43</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>00:42</var> CST</small><br><strong>Update</strong> - This has been resolved.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:51</var> CST</small><br><strong>Investigating</strong> - There is currently an issue preventing purchase orders from being received. Our team is aware of the issue and we are currently investigating.</p>tag:status.fleetio.com,2005:Incident/162983832023-03-04T19:15:08-06:002023-03-04T19:15:08-06:00Scheduled maintenance<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>19:15</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>19:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>15:33</var> CST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.fleetio.com,2005:Incident/159160262023-01-25T14:32:36-06:002023-01-25T14:53:51-06:00EFS Outage<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>14:32</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved for all customers and all delayed fuel transaction data has been processed.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>18:06</var> CST</small><br><strong>Monitoring</strong> - The EFS integration has been restored for most customers and we are continuing to monitor the situation. There may be a slight delay in new fuel entries being created while the integration comes back online.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>17:14</var> CST</small><br><strong>Identified</strong> - We have identified the issue and we are working on a solution.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>16:26</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting EFS integrations and will update this incident with more information as we receive it.</p>tag:status.fleetio.com,2005:Incident/158872352023-01-23T10:52:06-06:002023-01-23T10:52:06-06:00EFS Outage<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>10:52</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved. We're still investigating what caused the outage and provide an update.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>17:20</var> CST</small><br><strong>Monitoring</strong> - The EFS integration has been restored for most customers and we are continuing to monitor the situation. There may be a slight delay in new fuel entries being created while the integration comes back online.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>13:41</var> CST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>17:12</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting EFS integrations and will update this incident with more information as we receive it.</p>