All Systems Operational

About This Site

All Fleetio systems are actively monitored and any issues will be reported here. If you are having trouble and don't see any updates below, please email our support team at help@fleetio.com.

Fleetio Web Application & API   ? Operational
90 days ago
99.99 % uptime
Today
GPS Integrations Operational
90 days ago
99.0 % uptime
Today
Geotab Integration   Operational
90 days ago
93.0 % uptime
Today
KeepTruckin Integration   Operational
90 days ago
100.0 % uptime
Today
Samsara Integration   Operational
90 days ago
100.0 % uptime
Today
TomTom Integration   Operational
90 days ago
100.0 % uptime
Today
Verizon Networkfleet Integration   Operational
90 days ago
100.0 % uptime
Today
Verizon Reveal Integration   Operational
90 days ago
100.0 % uptime
Today
Zubie Integration   Operational
90 days ago
100.0 % uptime
Today
Fuel Card Integrations Operational
90 days ago
98.51 % uptime
Today
Fleetcor Fuel Integration   ? Operational
90 days ago
95.55 % uptime
Today
Comdata Fuel Integration   ? Operational
90 days ago
100.0 % uptime
Today
Wex Fuel Integration   ? Operational
90 days ago
100.0 % uptime
Today
File Storage Operational
File Uploads   Operational
File Storage   ? Operational
File Downloads   Operational
Help Center Operational
Help Center   Operational
Support Ticket System   Operational
Support Email Processing   Operational
Hosting Infrastructure Operational
Hosting Platform   ? Operational
DNS Servers   ? Operational
Content Delivery Network   ? Operational
Emails   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Response Time ?
Fetching
Past Incidents
Feb 15, 2019
Resolved - The fix has been verified and the performance issues are resolved.
Feb 15, 14:49 CST
Monitoring - A fix has been implemented and we're monitoring the results.
Feb 15, 14:38 CST
Identified - We have identified the issue and a fix is being implemented.
Feb 15, 14:04 CST
Investigating - We have received reports of performance issues with work orders.
We are currently investigating.
Feb 15, 13:52 CST
Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Resolved - Today, our development team pushed an update that corrected the root cause of the system performance from Monday, February 4th. We’ve been monitoring the database and feel confident that this incident has been resolved.

The timeouts from the 4th were related to the previous system performance issues experienced earlier in January. Since the issues first started in January we’ve implemented several enhancements that resolved a number of performance bottlenecks, but we continued to see excessive idle connections in our database. After the disruption on Monday the 4th, we were able to identify the 3rd party code library that was causing the issue. We adjusted our implementation, tested, pushed to production and monitored the database and confirmed the idle connections are no longer being generated.

Thank you for your patience while we addressed this and thank you for being a valued Fleetio customer!
Feb 6, 14:00 CST
Feb 5, 2019

No incidents reported.

Feb 4, 2019
Resolved - Early this morning we had sporadic issues that impacted a few customers and a 15 minute window from 8:35am CT to 8:50am CT where a more significant portion of our users were impacted. We understand the disruption these issues have on your business and it is a top priority of our entire team to resolve the root cause.

Our team immediately responded to the issue this morning and were able to implement some reactive measures to return response times back to normal. They have been closely monitoring the system today and will continue to do so as we work to resolve the root cause. Several solutions are under way and while we work to put these in place over the next day or so we’ll continue to monitor the system and minimize any issues that may occur.

We will be sure to update you as soon as we have a permanent solution in place and to provide any other information associated with related issues.
Feb 4, 08:35 CST
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.